Term and Conditions

Last updated: 24 October 2026

Who we are

This website is operated by CEKB Pty Ltd trading as Peacemaker Healing, ABN 40 659 055 231. In these terms, “we”, “us” and “our” refer to that business.

These terms apply to purchases from www.peacemakerhealing.com and use of our website. Our Shipping policy, Refund policy and Privacy policy provide further details.

Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.

Orders and payment

Please provide accurate contact, delivery and payment information. You must be authorised to use the payment method you select and be legally able to make the purchase.

Review the products, quantities, delivery details and total price at checkout before placing your order. Your order confirmation records the details of your purchase.

If we cannot fulfil an order because an item is unavailable, payment cannot be completed, there is a genuine pricing or listing error, or we reasonably suspect unauthorised use of a payment method, we will contact you. We will not substitute a different product or charge a higher price without your agreement. If an order cannot proceed, we will refund any payment received for the cancelled items and any associated delivery charge that no longer applies.

Contact us promptly if you wish to change or cancel an order. We will help where possible, but dispatch may prevent a change. Our Refund policy and your statutory rights continue to apply.

Prices and offers

Our store currency is Australian dollars. Australian prices include GST where applicable. Delivery charges and the total payable are shown before payment. If a different currency is offered, checkout identifies that currency and total.

Promotional eligibility, expiry dates, exclusions and any combination rules are stated with the offer or at checkout. A Starter Pack purchase is one fixed bundle, containing the four creams and sizes described on its product page. It does not count as four separate eligible products for a Mix and Match offer unless that offer expressly says so.

We do not change the agreed price of an accepted order simply because a later promotion begins or ends.

Product information and use

Please read the product description, ingredient information, label directions and warnings before use. Use each product only as directed. Contact us if product information appears inconsistent or you need clarification.

Product information and product-finder suggestions are general information and do not replace advice from a qualified healthcare professional. Individual experiences can differ. This does not limit any representation we make about a product or any consumer guarantee that applies.

Images show the product as accurately as possible, but display settings can affect colour. We remain responsible for supplying products that match their description.

Delivery and returns

Our Shipping policy explains dispatch, delivery and delivery problems. Our Refund policy explains the 90-day guarantee, return costs and refund timing.

Australian Consumer Law applies where relevant. These terms do not impose a shorter claims period or require you to waive those rights.

Website use and content

Do not use the website for unlawful activity, introduce malicious code, attempt unauthorised access, or interfere with its operation.

Website text, photographs, branding and other content belong to us or their respective owners. You may use the site for personal shopping and information. Other use requires the relevant rights holder’s permission unless permitted by law.

If you submit a review for publication, you permit us to display that review and the name or display name you provide with it. You retain ownership of your content. We will seek separate permission before using your identifiable testimonial, photograph or video in a separate advertising campaign unless you have already authorised that use.

Reviews should reflect your own experience. We may remove unlawful, abusive, spam or unrelated content; we do not remove a review simply because it is negative.

Links to third-party websites are provided for convenience. Those websites have their own terms and privacy practices.

Responsibility and disputes

We take reasonable care in operating the website and fulfilling orders. If something goes wrong, contact us so we can investigate and explain a remedy. No term here excludes liability that cannot lawfully be excluded.

These terms are governed by the laws of Queensland, Australia. This does not take away mandatory consumer protections or rights to bring a claim in another forum where the law gives you those rights.

Changes and contact

We may update these terms for future website use and purchases. The terms applying when you placed an order continue to govern that order, subject to applicable law.

For assistance, contact info@peacemakerhealing.com, call +61 427 999 759, or write to Peacemaker Healing, PO Box 278, Trinity Beach QLD 4879, Australia.